Soft skills training for technical managers | inter personal skills and people skills for project managers

Training - Fully Integrated Engineer™ - Dual-Track Transition™ -
Integrative Leader™ - Videos

Dual-Track Transition™
The facilitation programs listed below are for those engineers who have been selected to become managers. It is important that they learn to successfully juggle and balance both technical work and management work as they seek to lead teams and projects to successful completion while contributing their own techncial expertise.

Module 5: Are You Ready and Willing To Be A Manager?
(Prerequisites: None / Duration: 1 day / Class size is limited to 20 participants)
This assessment workshop is specifically designed for those engineers who have been selected to become managers or are considering becoming managers and they and the organization want answers to two outstanding questions: 1) What will it take for the candidate to BE a manager? and 2) How close are they currently to having and applying the behaviors necessary for management success? This facilitation provides an evaluation of the candidate's strengths and weaknesses. The participants will end the module with a plan essential for their success going forward.

Module 6: Soft Skills: Communication and Influence For New Technical Managers. (Prerequisites: None / Duration: 2 days / Class size is limited to 20 participants)
Most engineers who become technical managers believe that the communication and influence processes that made them successful as an engineer will make them successful as a new manager. The new technical manager must learn how to communicate and influence people who are older, younger, and who used to be colleagues. They must learn to balance their engineering and management communication to be most effective with the now wider variety of people they will interact with, manage, and lead.

Module 7: Beyond Customer Service for the New Technical Manager.
(Prerequisites: None / Duration: 2 days / Class size is limited to 20 participants)
One of the new responsibilities of the new technical manager is to communicate with and influence customers and potential customers. Understanding how the customer wants information presented and to what extent the information should be detailed versus higher level will make a significant difference in the new manager's success. This module is not just about dealing with customer issues or communicating effectively with customers, it's about anticipating and understanding a customers expectations often before the customer does.

Module 8: Negotiation and Influence As Essential Tools For the New Manager.(Prerequisites: None / Duration: 2 days / Class size is limited to 20 participants)
Most experienced managers know that much is accomplished through the "enrollment" of people in causes and tasks and that this often requires an ability to elegantly negotiate and influence informally and without exercising or even having authority. The new technical manager seldom understand these distinctions.

Module 9: Management Skills for the New Engineering Manager.
(Prerequisites: Module 6 / Duration: 2 days / Class size is limited to 20 participants)
This is not your typical new-manager training. This is not about how to "do management tasks". This is a training in how to "BE" an engineering manager. This is a training in how the new manager can successfully where the "hats" of an engineer and a manager, simultaneously and keep their sanity in the process.

Partial Client List

Ball Aerospace and Technology Corporation

DAKO Pharmaceuticals

Meditec

Maersk Logistics

Solutions-II, Inc.

Sony Corporation

ViewSonic Corporation
Learn more about clients

Steven's An author

Steven Cerri is an IEEE published
author. He is contributing
author to the IEEE book titled,
The Balanced Engineer
"Essential Ideas for Career
Development"

Steven Cerri has been published
in the following magazines:
The American Society of
Mechanical Engineers Magazine
(twice)
The American Society of
Professional Engineers Magazine

"You Speak Our Language!"
This statement is from a manager
who took my courses previously
and is now signing up three of
his direct reports to take my
3-day course, "Advancing Up
the Technology the "Technology
Management Ladder." Here
is what he said:
"You really speak the language
of the engineer AND you
understand management.
I now understand I have to find
the right person to fit the right
function. Although I don't
think of your classes every
day, I'd guess that I think
about something I learned
from your classes at least
once a week. Every week
I think of something I learned
that helps me with my work."
L.A., Manager, Ball Aerospace
and Technologies Corporation

"(Steven) has an aerospace
background! He knows what
(our company) is all about!"
Tom K., Mechanical engineer.

"One of the best classes
I've taken. (I)... recommend
this class to entire departments
together!"
Kathleen M., Publications
department.

"Steve is a wonderful speaker
and is very knowledgeable and
has enough enough relevant
technical experience in his past
that he presents very credible
and wise. Thanks, enjoyed
it."
T. K., Aerospace engineer

"Over the years I have attended
several classes and read some
literature on leadership and
management development.
The insights and techniques
I received from Steven Cerri's
courses are by far the most
useful and applicable to improve
my effectiveness in dealing with
people. I go back to the class
handouts and notes I have
taken again and again as a
refresher on the subject. If you
are serious about enhancing
your skills in interacting with
colleagues and customers,
attend one of Steve Cerri's
classes. You will
happily return for more."
B.O., Mechanical engineer